Note: Most funeral homes will assist by providing important contact information, and possibly even completion of forms for submission.
Important Telephone Numbers
| Agency | Telephone number | Comment |
|---|---|---|
Service Canada
| 1-800-622-6232 | Call first, as they have most comprehensive information. |
Public Works and Government Services Canada | 1-800-561-7930 | To stop public service superannuation pension and/or transition to survivor pension. |
| CPP/OAS | 1-800-277-9914 | To stop CPP pension and OAS and/or transition to survivor pension. |
Canada Life | 1-855-415-4414
| To end Public Service Health Care Plan (PSHCP) and Pensioner’s Dental Service Plan (PDSP)coverage and/or transition coverage to survivor |
Johnson MEDOC Travel Insurance
NOW called:
belairdirect | 1-866-606-3362 | To end coverage and/or transition coverage to survivor |
Cowan Life | 1-888-509-7797 | To follow up on Supplementary Life Insurance (for those who opted to maintain this coverage from AECL) |
| Canada Revenue Agency | 1-800-959-8281 | Regarding annual Income Tax returns or final return for deceased |
| AECL | 1-800-220-2465 | To stop annual Medical & Hospital Premium (for those that retired prior to ~1994) |
Call Karen Ross (the new HBO - Health Benefits Officer for Eastern Manitoba), email: easternmanitoba@federalretirees.ca or
telephone: (431) 276-6222, for more information or assistance.
You and Your Survivors — Digital Edition Now Available
You and Your Survivors is an estate-planning workbook published by the Association in partnership with Arbor Memorial. This edition is an updated version of the original publication, which was produced to serve as a resource for members and their survivors. However, please note that the information provided in the workbook is general in nature and does not replace professional advice or a legal will.
Download your copy of You and Your Survivors.
87 Decisions: A list of things that need to be done immediately after someone dies
(from Arbor Memorial Spring 2025)