NATIONAL ASSOCIATION OF FEDERAL RETIREES
Membership Terms and Conditions
About us
The National Association of Federal Retirees (the “Association” or “we”) is the largest national advocacy organization representing active and retired members of the federal public service, Canadian Armed Forces, Royal Canadian Mounted Police and federally appointed judges, as well as their partners and survivors. With more than 170,000 members, including more than 60,000 veterans and their families, the Association has been advocating for improvements to the financial security, health and well-being of our members and all Canadians since 1963. The Association is committed to building an association that values diversity, equity, and inclusion by encouraging and supporting respect for the dignity, beliefs and values outlined in the Canadian Charter of Rights and Freedoms and all applicable provincial Human Rights Codes. We believe every Canadian, today and in the future, should benefit from better retirement income security and a strong, sustainable health-care system.Applicability.
These membership terms and conditions (“Terms”) are the only terms that govern your membership with the Association. Purchase of the Association’s membership (“membership”) at any time subjects the member (“you”, “your”, “their”, “member”) to the provisions of the Terms, as amended from time to time. By purchasing a membership with the Association, you agree to be bound by the Terms, including those additional terms and conditions and policies referred to herein. Please read these Terms carefully before purchasing a membership.
Terms are subject to change. Significant updates will be recorded and highlighted on this page.
The membership order confirmation (the “Membership Confirmation”) and these Terms comprise the entire agreement between the parties, and supersede all prior or contemporaneous understandings, agreements, negotiations, representations and warranties, and communications, both written and oral.
Membership.
Membership is open to anyone paying into or receiving a pension from Canada’s Public Service, the Royal Canadian Mounted Police or the Canadian Armed Forces, federally appointed judges and to honourably discharged non-pensioned veterans. Their spouses and survivors are eligible to join as members of the Association.
The Association offers two types of membership: i) single membership for individuals; and ii) double membership for couples.
Upon acceptance by the Association, a member in good standing will be entitled to the membership benefits that correspond to their membership (see benefits of membership).
The Association reserves the right to decline any membership application or to revoke any membership application for any reason as provided herein and in accordance with the Association’s rules and policies.
Membership is subject to the Association’s approval and acceptance.
A refund for membership fees will be issued if the membership is cancelled within 30 days of payment. In any event, no refund will be issued for cancellation of membership beyond the 30-day period.
Membership is non-transferable.
All members of the Association shall comply with the Association’s by-laws, rules and policies and the community guidelines that may be in force from time to time.
Payment.
The membership fee will be determined by the Association, and will be published on the Association’s website.
Payment of annual dues can be made by credit card, monthly pension withdrawal or by cheque. Cheques are accepted by mail, made payable to the National Association of Federal Retirees at: 865 Shefford Rd., Ottawa ON, K1J 1H9.
Membership dues are due on an annual (365-day) billing cycle. Dues are subject to change without notice. If your membership fees are not paid in full on or before your membership anniversary:
Your membership will expire.
You will not be entitled to member benefits.
Based on the information we have on file, we will send you a renewal notice to pay your membership fees approximately 30 to 90 days prior to the end of your annual billing cycle.
Termination. The Association reserves the right to cancel, revoke, not renew a membership and may refuse service at any time and for any reason permitted by law, including but not limited to the right to cancel, revoke or not renew for failure to comply with these Terms or the Association’s By-laws.
Preferred Partners.
Members in good standing will be entitled to the Association’s preferred partner program which offers savings and exclusive discounts to members in the realms of health, technology, travel, home and auto insurance and financial advice.
The Association is not responsible for changes in the prices, offers, cancellations, changes of programs and services or coverage offered by the preferred partners. Preferred partners are independent, the Association will not assume responsibility for losses or inconveniences caused by the preferred partners.
Liability.
The information and materials provided by the Association are not intended to be legal or tax advice. As such, we disclaim all liability and responsibility arising from any reliance placed on such information and materials by any individual. The Association hereby disclaims all warranties, either express, implied, statutory or otherwise, under these Terms. In no event shall the Association be liable under the Terms to any member or any third party for any damages whatsoever, whether arising out of breach of contract, tort (including negligence), any other theory of liability, or otherwise, regardless of whether such damages were foreseeable and whether or not the member was advised of the possibility of such damages.
Governing Law. All matters arising out of or relating to these Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.
Notices. Each party shall deliver all notices, requests, consents, claims, demands, waivers and other communications under these Terms (other than routine communications having no legal effect) (each, a “Notice”) in writing and addressed to the parties at the addresses set forth in the Membership Confirmation (or to such other address that may be designated by the receiving party from time to time in accordance with this Section).
Severability. If any term or provision of these Terms is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of these Terms or invalidate or render unenforceable such term or provision in any other jurisdiction.
Amendments and Modifications. The Association expressly reserves the right to change, modify or delete the provisions of these Terms without notice.
Disclaimer.
The Association is not a union and does not provide individual case management. The information and materials provided by the Association are not intended to be legal or tax advice. As such, we disclaim all liability and responsibility arising from any reliance placed on such information and materials by any individual.
Membership concerns. To make changes to your membership, or general inquiries, contact the Association at service@federalretirees.ca or 1-855-304-4700 (toll-free) to talk to our member services team.
Last updated: April 3, 2025