PSHCP information hub

This hub collects the latest news and updates related to the Public Service Health Care Plan (PSHCP) and the transition to Canada Life, so you can stay informed on this important issue.

Improvements to the PSHCP have been a top priority for the National Association of Federal Retirees. Association president, Roy Goodall, represents pensioners on the PSHCP Partners Committee. It also includes representatives from the public service unions and the Treasury Board Secretariat.

Following nearly three years of negotiations, the partners committee reached a deal on a renewed, modernized PSHCP. Key improvements to the health-care plan were implemented on July 1, 2023. On the same day, the plan administrator changed from Sun Life to Canada Life.

The procurement of a new insurer was not part of these renewal negotiations. The change to Canada Life from Sun Life was initiated and implemented by the Treasury Board of Canada Secretariat.

Federal Retirees shared its expectations for a seamless transition from the outset, but many pensioners have faced serious challenges when it comes to completing positive enrolment, connecting with Canada Life and accessing their benefits.

The Federal Retirees team will continue to provide updates on the steps we’re taking to bring members’ needs forward as well as on improvements that are implemented by Canada Life.